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Frequently Asked Questions

I can't log in

Last updated on 09 Jan, 2026

As it's a new system, every user is required to register as a new user before they can log in. However, it is vital that you use the same email address that you used on the old system. This is how your new user account connects with your historical data, such as your club, permissions and results.

If you need to change the email address on your account - see next question.

If you cannot remember which email address you used to log into the old system, or no longer have access to it, please Contact Support (🔗)

 

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